Desktop Support
Job Title:
EUC/Service Desk Engineer (Executive Support with Mac/Jamf experience) Location:
Dublin, CA (Onsite work only) Employment Type:
Full-time Salary:
$55,000/yearly
benefits Main
Responsibilities:
- Provide desktop support (Windows/Mac) including hardware, software, network, and endpoint security tool support - Manage global Service Desk queue and handle ticket escalations - Maintain users, groups, and DLs in AD and Exchange - Handle file and print management - Deploy hardware and software for desktop and laptop - Manage mobile devices (Apple, Android, etc.) - Manage endpoint systems using tools like O365, Intune, and JAMF - Recommend and implement new IT solutions for improving service desk environment - Requirements:
- 5
years of experience in a ServiceDesk - 2 years of experience in troubleshooting Office 365 Productivity Suite, Intune, and JAMF - Bacheloru2019s degree, technical certificate, or equivalent work experience - Strong understanding of ITIL Foundations and prior experience with Service Now - Expertise with MS Windows and Mac OS Operating Systems - Excellent technical documentation skills - Strong analytical, troubleshooting, and problem-solving skills - Quick learner with exceptional communication skills - Experience in inventory management for all hardware - Preferred
Qualifications:
- ITIL Certification - Awareness of IT Security u2013 HIPAA, FedRAMP, SOC II Recommended Skills Analytical Apple Ios Communication Computer Security Curiosity Itil Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3t6cc74vmbr9qymbsk', 'ExternalApply-j3t6cc74vmbr9qymbsk'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
EUC/Service Desk Engineer (Executive Support with Mac/Jamf experience) Location:
Dublin, CA (Onsite work only) Employment Type:
Full-time Salary:
$55,000/yearly
benefits Main
Responsibilities:
- Provide desktop support (Windows/Mac) including hardware, software, network, and endpoint security tool support - Manage global Service Desk queue and handle ticket escalations - Maintain users, groups, and DLs in AD and Exchange - Handle file and print management - Deploy hardware and software for desktop and laptop - Manage mobile devices (Apple, Android, etc.) - Manage endpoint systems using tools like O365, Intune, and JAMF - Recommend and implement new IT solutions for improving service desk environment - Requirements:
- 5
years of experience in a ServiceDesk - 2 years of experience in troubleshooting Office 365 Productivity Suite, Intune, and JAMF - Bacheloru2019s degree, technical certificate, or equivalent work experience - Strong understanding of ITIL Foundations and prior experience with Service Now - Expertise with MS Windows and Mac OS Operating Systems - Excellent technical documentation skills - Strong analytical, troubleshooting, and problem-solving skills - Quick learner with exceptional communication skills - Experience in inventory management for all hardware - Preferred
Qualifications:
- ITIL Certification - Awareness of IT Security u2013 HIPAA, FedRAMP, SOC II Recommended Skills Analytical Apple Ios Communication Computer Security Curiosity Itil Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3t6cc74vmbr9qymbsk', 'ExternalApply-j3t6cc74vmbr9qymbsk'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
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